Refund Policy

Effective Date: 2024-02-29

Thank you for shopping at Ag Premier Event Productions. We appreciate the trust you have placed in us and are committed to providing you with a satisfying shopping experience. Please read this refund policy carefully before making a purchase.

1. Returns

We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused, unworn, and in the same condition as you received it. It must also be in the original packaging with all tags attached.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within5-7 business days.

3. Exchanges

If you received a defective or damaged item and need to exchange it for the same item, please contact our customer support at [email protected] within 7 days of receiving your order.

4. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Intimate or sanitary goods
• Sale items (if applicable)

Please note that personalized or customized items are also non-returnable.

5. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. How to Initiate a Return

To initiate a return, please contact our customer support team at [email protected]. Include your order number, the reason for the return, and any relevant photos.

7. Lost or Stolen Packages

Ag Premier Event Productions is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure and accurate.

8. Contact Information

If you have any questions about our refund policy, please contact us at:

Ag Premier Event Productions

Email: [email protected]